FILE NUMBER: 08-70064

HEARING DATE: June 24, 2008

IN THE MATTER OF THE MOTOR DEALER ACT R.S.B.C.1996 C.316 AND
THE BUSINESS PRACTICES AND CONSUMER PROTECTION ACT S.B.C. 2004 c.2

COMPLAINANT: ROBERT LAMONTAGNE AND TRACY LAMONTAGNE

MOTOR DEALER and/or SALESPERSON: BILL HOWICH CHRYSLER LTD. (Dealer #9332)

ISSUE:

• Dealer admitted to failing to disclose damage over $2,000.00.
• Consumers made many claims regarding losses such as depreciated value and repairs amounting to over $12,000.00.
• Dealer disagreed with the amount of the consumers’ claims.

OUTCOME:

• Consumers proven loss was only $313.52 and dealer ordered to pay that amount.
• Necessity of hearing not only due to dealer’s conduct – dealer ordered to pay only half the investigation and hearing costs.
• Dealer ordered to pay a small administrative penalty.

COMPLETE DECISION: File 08-70064 Hearing Decision File Lamontagne v Howich August 12 2008

Top