FILE NUMBER:

HEARING DATES: October 18, 2004 and February 16, 2005

IN THE MATTER OF THE MOTOR DEALER ACT R.S.B.C. 1996 C.316

COMPLAINANT: REGISTRAR

MOTOR DEALER and/or SALESPERSON: MAIN STREET AUTO LTD. (Dealer #9039) AND DICK MAIN (Salesperson #103450)

ISSUE:

• Failure to have licensed salespeople on the premises
• Dealer requested exceptions because literacy issues made it difficult if not impossible to complete the Salespersons Certification Course

OUTCOME:

• The Registrar refused to grant exceptions, explaining that comprehension of the law and complex contracts is a requirement, irrespective of personal inadequacies
• A conditional licence was issued, a period of grace during which salespeople were expected to become fully compliant.
• Regular licences were eventually achieved.

COMPLETE DECISION: Noted above

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