FILE NUMBER:

HEARING DATE: February 15, March 15 and April 19, 2006

IN THE MATTER OF THE MOTOR DEALER ACT R.S.B.C.1996 C.316 AND
THE BUSINESS PRACTICES AND CONSUMER PROTECTION ACT S.B.C. 2004 c.2

COMPLAINANT: REGISTRAR

MOTOR DEALER and/or SALESPERSON: BMI BARTRAM MOTORCARS INC. (Dealer #9496)

ISSUE:

• Numerous consumer complaints
• Consignment sales without permission
• Evidence of selling vehicles with altered odometer readings
• Inadequate record keeping

OUTCOME:

• Licence was suspended February 15th
• Reinstated with conditions April 19th

EXCERPT FROM THE REGISTRAR’S DECISION

"…Bartram Motors will forthwith on a best-efforts basis move to resolve all outstanding consumer claims. We understand there's approximately nine of those, and there will be a ceiling of approximately $30,000 needed to resolve those claims. Secondly, Bartram Motors will pay agreed costs for the investigation and hosting of these hearings of $10,000. These costs are to be payable by December 31st, 2006. . . . we will expect continued co-operation and full collaboration with our investigation staff. And failing that, we will immediately reconvene these hearings."

COMPLETE DECISION: BARTRAM Decision April 19, 2006

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